Being in a service business you truly understand what good service is and is not. I went to several stores looking for a new grill and new fireplace accessories and screen. After encountering several sales people who clearly did not care about earning my business I had great experiences at two Summit, NJ stores–

Harquail Brother’s

http://www.harquailbrothers.com/harquail_grill/home/

and

The Summit Fireplace Center

http://summitfireplacecentre.com/SFC/Welcome.html

I would recommend both shops highly.